Recipient – Where to send the alert: email address, phone number and so on.
Availability alerts are sent when a monitor discovers that the target site is unavailable, having errors or returns incorrect content (based on the monitor settings).
Enable? – Whether or not to send availability alerts to this recipient.
Alert after this # errors – The number of consecutive errors that trigger an alert (default is 1). You can use this to escalate issues based on severity. For example, notify the webmaster after 1 error, and the system administrator after 3 errors in a row.
Stop alerting after this # alerts – Limits consecutive alerts sent while an error condition continues. For example, if the limit is 5 and the monitor goes into error, the recipient gets 5 alerts, and then alerts stop.
The consecutive alert counter continues to increment while errors are occurring even if alerting is disabled in the monitor settings. If the maximum number of consecutive errors is reached before alerting is enabled again, no further error notifications will be sent. For example:
A recipient is set to receive 10 consecutive alerts and an “all-clear” notification.
After 3 alerts, alerting is disabled in the monitor settings.
12 more errors occur. (This makes it total 15 alerts.)
Alerts are enabled again in the monitor settings.
No further error alerts are received because 15 consecutive errors occurred and the maximum for alerts was 10.
The error clears.
The recipient receives the “all-clear” notification.
Attach server response to e-mail alerts – If this option is selected, email alerts will have additional information attached, depending on the monitor type:
For website, real-browser (DéjàClick) and mobile web monitors – the HTML source code of the web page where the test failed.
For SoapUI API monitors – the SoapUI log of the failed test step.
For Selenium monitors – the Selenium run log that includes the console output from the JAR file.
For Perfecto monitors – a Perfecto execution report.
Attach screen capture to e-mail alerts – If this option is selected, email alerts for real-browser (DéjàClick) monitors will include a browser screenshot of the failed step.
Alert whenever an error clears – Select this option to receive a message when the monitor status is back to normal.
Alert when a security hole is detected – Only for accounts with enabled security monitors. Select this option to receive an alert when the monitor detects a security vulnerability.
Enable remote commands – (Only for e-mail recipients who are admins in AlertSite.) Allows the recipient to disable and enable monitors by replying to email alerts. For details, see Responding to Alerts With Remote Commands.
Performance alerts are sent when your website response time exceeds a threshold. These alerts can be sent only to email and text recipients, PagerDuty and Splunk.
Enable? – Whether or not to send performance alerts to this recipient.
Type – Which types of performance alert types to send – Errors only or Warnings and errors. Performance warnings and errors have different threshold settings.
Repeat successive performance alerts – If selected, the recipient continues getting performance alerts while a monitor is in warning or error. Otherwise the recipient gets only one alert when the problem starts, and a “clear” notification when the response time is back to normal.
When the response time is back to normal, the recipient gets a “clear” notification.
Configure Recipient Blackouts
You can configure blackout periods to prevent sending alerts to a recipient during a specific time frame. All scheduled blackouts appear on the Recipient Blackout calendar for the selected recipient.
To add a blackout:
Select the recipient.
In the calendar, click Schedule Alert Blackout.
Select the blackout type – one time or recurring (repeating every week).