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A recipient blackout is a “do not disturb” period, during which availability alerts are not sent to this recipient. You can use blackouts to restrict alerting to specific times, for example, to alert different users at different times of the day (or days of the week).
Suppose you have 3 on-call teams:
For team 1 members, blackouts should include weekends and the hours 5 PM - 8 AM.
For team 2 members, blackouts should include weekends and the hours 8 AM - 5 PM.
For team 3 members, blackouts should include business days.
You can view and manage recipient blackouts in the Alert Recipients screen. To open it, select Alerts > Alert Recipients from the top menu.
Select a recipient in the list to view its blackouts in the calendar. The blackout hours are displayed in the time zone selected in your AlertSite preferences.
Specify the From and To date and time, and click Finish.
Note: You can edit only recurring blackouts. To change a one-time blackout, you must delete and recreate it.