If the Attempt to upload a file option is selected and both the user name and password are provided, the monitor uploads and downloads a small file:
Generate a small test file.
Upload the file to the server by using the STOR command.
Download the file by using the RETR command.
Compare the uploaded and downloaded files.
Delete the uploaded file from the server by using the DELE command.
Close the session with the QUIT command.
Creating an FTP Monitor
Currently, FTP monitors can be created only in AlertSite 1.0 (classic interface). However, you can view and edit existing FTP monitors in both AlertSite 1.0 and AlertSite UXM.
To create an FTP monitor:
In AlertSite UXM, select > AlertSite 1.0 from the top menu to switch to the classic interface.
Navigate to Configure > Sites and click Add a new site.
This will open the monitor configuration screen.
Specify the basic settings:
Change the Site Type to FTP Server or FTP over SSL (FTPS), depending on which one you need.
Specify the URL (host name) and, optionally, Port, UserId and Password. The default ports are 21 for FTP and 990 for FTPS.
For anonymous FTP access, use anonymous as the Userid and an arbitrary password. Commonly used passwords are guest and your email address. Some FTP servers require anonymous passwords in the form of an email address.
Enter a name for this monitor in the Site Name field.
From the Site Plan list, select the billing plan for this monitor. If you have private locations and wish to run the monitor only at private locations, select the VM Node or InSite plan.
From the Check Every list, select how often the monitor will run. Possible values depend on the selected Site Plan.
(Recommended.) Set Notify on Error? to Yes to be alerted when the monitor cannot connect to your FTP server.
Click Submit in the top right corner. AlertSite will create the monitor and display additional settings.
(Optional.) To test file upload and download, select Upload/Download Test File. This option requires Userid and Password.
Click Locations in the top right and select the locations the monitor will run from. The default locations for all new monitors can be configured in your account settings.
Configure other settings as needed. See FTP Monitor Settings for a description of applicable settings.
Note: Not all of the settings displayed in AlertSite 1.0 apply to FTP monitors.
Once you are happy with the configuration, click Test on Demand to test your monitor. The results will be displayed on the screen. If there are errors, review the monitor settings. See Common Error Statuses below for some tips.
Your monitor is ready and will test the connection to your FTP server at the configured intervals. You will see the first results on AlertSite dashboards in a few minutes.
Common Error Statuses
Monitor status 0 indicates a successful test, and any other statuses are errors. The following table lists common error statuses for FTP monitors. For a complete list, see AlertSite Status Codes.
Wrong port number is specified for a non-secure FTP server.
2 - Test timed out
There was no response from your FTP server within the timeout configured for the monitor. This usually indicates that your system is very busy and experiencing a slowdown. If things look normal, you will need to increase the monitor timeout.
Wrong port is specified for an FTPS server.
Your server uses explicit FTPS, which we do not support.
3 - Invalid response from server
Access denied. Your FTP server requires authentication, but the Userid and Password are missing or incorrect.
The Upload/Download Test File option is used with a read-only user or read-only server.