Configuring Private Node Server on Your Network

After you deploy Private Node Server in your VM environment, you may need to change some network settings. For example, you may need to set a static IP address, configure a proxy server or mail relay. You can do this through the Private Node Server web interface that is called the Control Panel.

This topic describes the most common settings that you will likely need. For a detailed description of all the available settings, see Private Node Server Control Panel (Web Interface).

Note: The information below assumes that your Private Node Server is already registered it AlertSite.

In This Guide

Accessing the Control Panel

You can access the web interface (Control Panel) of Private Node Server from a computer on the same local network by entering the node's local IP address in a browser:

https://<ip address>/

Note: Use https:// for Private Node Server 2.0 and http:// for earlier versions.

The default login and password are:

Private Node Server Contol Panel

SSL Certificate

By default, Private Node Server uses a self-signed SSL certificate. It is secure, but a warning will appear in the browser every time you access the Control Panel.

You can ignore this warning, but if you want to avoid it, you need to get your own SSL certificate for Private Node Server. For example, if you have the organization's Root CA that is trusted by all workstations in your domain, you can generate your own certificate using this Root CA.

To install your certificate on Private Node Server, do the following:

  1. Contact Customer Support and provide the following information:
  2. Open Remote Access on Private Node Server to have the certificate installed.

You will be informed when the certificate is in place.

Firewall Rules

See Network Connectivity for a list of ports that should be open in your firewall in order for Private Node Server to work properly.

Changing the Admin Password

For security purposes, we recommend that you change the default password to your own password. To do this:

Setting a Static IP Address

Private Node Server is configured for DHCP by default. If you want to use a static IP address, you must manually configure the IP address and other network parameters:

Important: You need to reboot the VM in order for these changes to take effect:

Configuring the Proxy Server

If Private Node Server needs a proxy server to access the Internet from behind your firewall, you must manually configure the proxy:

There is no need to reboot the VM after setting the proxy.

Testing the Proxy

To test outbound communication from Private Node Server to the Internet through the proxy:

Configuring a Mail Relay

You can configure Private Node Server to forward email to a central mail relay server rather than sending email directly to the Internet. This lets you accumulate the mail logs on one server. Also, the firewall only needs to allow outgoing SMTP (port 25) traffic from the designated mail server rather than from all your private nodes.

To specify a mail relay:

Note: If your mail relay host requires authentication or if it works over SSL (like Gmail), please contact SmartBear Support for assistance.

Testing the Mail Relay

You can send a test alert from Private Node Server to verify that the mail relay is configured properly. This works only after Private Node Server has been registered.

Testing the Connection (v.2.0.2 and later)

To test the connectivity using the specified network settings, open the Diagnostics > Connection Tests page in the Control Panel and wait for the results. If there are errors, make sure your firewall allows traffic to the hosts and ports listed in Network Connectivity.

Connection Tests

Configuring ServerAgent

ServerAgent is a component of Private Node Server that monitors the health of your private location and alerts if an outage or missed monitor is detected. ServerAgent is not enabled by default. It needs to be configured manually. For instructions, see Configuring ServerAgent for Private Node Server.

See Also

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